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Symbols of the team effort required to achieve the highest
standards in the industry. |
WHI is consistently recognized by its major franchise partners for hospitality excellence.
Marriott has presented WHI with seven consecutive Partnership Circle Awards, its highest honor for owners and franchisee excellence. WHI has received more than 40 prestigious Marriott awards from operational excellence, to guest satisfaction, food and beverage excellence, event management, and sales management leadership.
Hilton International, InterContinental Hotels Group, Carlson Hotels and Choice Hotels International have also recognized WHI for hospitality excellence. The following list indicates some of the key awards WHI has received.
Marriott International Franchise Awards
- Spirit to Serve Our Guests, Austin Marriott North - 2007
- Leadership Excellence, Pittsburgh Marriott North - 2007
- Food & Beverage Excellence, Pittsburgh Marriott North - 2007
- Sales Leadership, Pittsburgh Marriott North - 2007
- Spirit to Serve Our Guests, Pittsburgh Marriott North - 2007
- Customer Excellence, Pittsburgh Marriott North - 2007
- Problem Experienced, Pittsburgh Marriott North - 2007
- Problem Resolution, Pittsburgh Marriott North - 2007
- Overall Satisfaction Best in Class, Cincinnati Marriott North - 2007
- Greatest Resolution in Problem Experience, Cincinnati Marriott North - 2007
- Elite Recognition Excellence, Clearwater Sand Key - 2007
- Food and Beverage Excellence, Cincinnati Marriott North - 2007
- Spirit to Serve our Guests, Cleveland Marriott - 2007
- Leadership Excellence, Janet Rhodes - 2007
- Sales Leadership, Janet Rhodes - 2007
- Sales Leadership, Jason Kreul - 2007
- Partnership Circle Award, Winegardner & Hammons,
Inc., 1997-2000, 2002-2007
- Overall Satisfaction Award, Winegardner &
Hammons, Inc., 1999-2001, 2003-2006
- Service Excellence Award, Winegardner & Hammons, Inc.,
2006
- Best Customer Service Award, Winegardner
& Hammons, Inc., 2000
- Guest Focus Award, Winegardner & Hammons,
Inc., 1998-1999, 2001
- Hotel of the Year Award, Pittsburgh Marriott North—
2005
- Hotel of the Year Award, Chicago Marriott
Northwest— 2004
- Hotel of the Year Award, Cincinnati Airport Marriott —
2003
- General Manager of the Year, Pittsburgh Marriott North— 2006
- General Manager of the Year, Columbus Marriott Northwest
— 2003
- General Manager of the Year, Cincinnati Marriott
Northeast — 1999
- General Manager - Leadership Excellence Award, Austin Marriott North — 2002
- General Manager - Leadership Excellence Award, Cincinnati
Marriott North— 2005, 2006
- General Manager - Leadership Excellence Award,
Dallas/Fort Worth Airport Marriott South - 2004, 2006
- General Manager - Leadership Excellence Award, Cincinnati
Airport Marriott— 2004, 2006
- General Manager - Leadership Excellence Award, Pittsburgh
Marriott North— 2004
- General Manager - Spirit to Serve our Guests, Pittsburgh Marriott North- 2006
- General Manager - Spirit to Serve our Guests, Columbus Marriott Northwest - 2006
- General Manager - Spirit to Serve our Guests, Columbus Airport Marriott- 2006
- General Manager - Service & Relationship, Austin Marriott
North — 2004
- General Manager - Service & Relationship, Cincinnati
Marriott North— 2004
- General Manager - Service & Relationship, Columbus
Marriott Northwest— 2004
- General Manager - Service & Relationship, Pittsburgh
Marriott Northwest— 2004
- General Manager - Sales Leadership Award, Pittsburgh Marriott North- 2006
- General Manager - Sales Leadership Award, Cincinnati Airport Marriott - 2006
- General Manager - Sales Leadership Award, Cincinnati Marriott
North— 2004, 2005
- General Manager - Sales Leadership Award,
Austin Marriott North — 2002
- General Manager - Marriott Culture Award,
Columbus Marriott Northwest — 2002
- General Manager - Mustang Award, Clearwater
Beach Marriott Suites on Sand Key - 2004
- General Manager - Mustang Award, Cincinnati Marriott
Northeast — 2002
- Best Cleanliness Award, Dallas/Fort Worth Airport Marriott
— 2000
- Best Customer Service Award, Cincinnati Marriott
Northeast — 1998
- Best New Opening, Columbus Marriott Northwest
— 1998
- Best New Opening, Cincinnati Airport Marriott
— 1999
- Best New Opening, Dallas/Fort Worth Airport
Marriott South — 2000
- Best New Opening, Cincinnati Marriott North
— 2000
- Best New Opening, Pittsburgh Marriott North
— 2003
- Best New Opening, Cleveland Marriott East— 2006
- Best Product Award, Dallas/Fort Worth Airport Marriott
South — 2000
- Extraordinary Guest Satisfaction Award, Cincinnati
Airport Marriott — 2000-2001
- Extraordinary Guest Satisfaction Award, Cincinnati
Marriott North — 2000-2001
- Extraordinary Guest Satisfaction Award, Cincinnati
Marriott Northeast — 2000-2001
- Extraordinary Meeting Planner Survey Results,
Cincinnati Airport Marriott — 2000-2001
- Extraordinary Market Share Performance, Cincinnati
Airport Marriott — 2001
- Extraordinary Market Share Performance, Columbus
Marriott Northwest — 2000-2001
- Customer Excellence - Problem Experienced, Pittsburgh Marriott North - 2006
- Customer Excellence - Problem Experienced, Columbus Airport Marriott- 2006
- Customer Excellence - Problem Experienced, Columbus Marriott
Northwest- 2005, 2006
- Customer Excellence - Problem Experienced, Pittsburgh
Marriott North- 2005
- Customer Excellence - Problem Resolution, Cincinnati Marriott North- 2006
- Customer Excellence - Problem Resolution, Pittsburgh Marriott
North- 2005
- Customer Excellence - Overall Satisfaction, Pittsburgh Marriott North- 2006
- Customer Excellence - Overall Satisfaction, Columbus Marriott Northwest- 2006
- Customer Excellence - Overall Satisfaction, Pittsburgh
Marriott North- 2005
- Food & Beverage Excellence, Columbus Marriott Northwest— 2006
- Food & Beverage Excellence, Cincinnati Marriott Northeast
— 2005
- Food & Beverage Excellence, Pittsburgh Marriott North—
2005, 2006
- Food & Beverage Excellence, Cincinnati Marriott North
— 2003
- Market Excellence, Pittsburgh Marriott North- 2006
- Market Excellence, Cincinnati Airport Marriott - 2006
- Service & Relationship Excellence, Columbus Airport
Marriott- 2005
- Service & Relationship Excellence, Pittsburgh Marriott
North- 2005
- Hotel Operational Excellence Award, Cincinnati
Marriott Northeast — 1998
- Most Improved Guest Satisfaction, Cincinnati Airport Marriott
— 2000-2001
- Most Improved Meeting Planners Survey Results, Columbus
Marriott Northwest — 2000-2001
- Outstanding Meeting Planner Survey Results,
Columbus Marriott Northwest — 2001
- Outstanding Guest Satisfaction, Columbus
Marriott Northwest — 2000-2001
- Sales and Marketing Excellence Award, Cincinnati
Marriott Northeast — 1998
- Regional - First Time General Manager - Cincinnati Marriott Northeast - 2006
- Regional - First Time General Manager - Chicago Marriott Northwest- 2006
- Regional Sales Leadership, Cincinnati Marriott North — 2006
- Regional Sales Leadership, Columbus Marriott Northwest
— 2003
- Regional Sales Leadership, Cincinnati Airport Marriott—
2005
- Regional Marriott Sales Team of the Year Award,
Cincinnati Marriott North— 2004
- Regional Sales Leader of the Year Award,
Cincinnati Marriott North— 2004
- Regional Market Excellence Award, Cincinnati
Marriott Northeast — 2002
- Regional Market Excellence Award, Cincinnati
Airport Marriott — 2002, 2004, 2005
- Regional Market Excellence Award, Cincinnati
Marriott North — 2002
- Regional Market Most Improved Award, Cincinnati
Airport Marriott — 2002
- Regional Market Most Improved Award, Chicago Marriott
Northwest— 2004
- Regional Best Sales and Event Planning, Hartford/Windsor
Airport Marriott — 2004
- Regional Best Event Management Team of the Year, Cincinnati Airport Marriott — 2006
- Regional Best Event Management Team of the Year, Hartford/Windsor Airport
Marriott— 2004
- Regional Southeast Sales Team of the Year, Birmingham
Marriott - 2004
- Regional Customer Excellence - Elite Recognition, Clearwater
Beach Marriott Suites on Sand Key- 2005
- Regional Customer Excellence - Elite Recognition, Austin
Marriott North - 2004
- Regional Customer Excellence - Greatest Resolution, Austin
Marriott North - 2004
- Regional Customer Excellence - Greatest Resolution, Columbus
Marriott Northwest- 2004
- Regional Customer Excellence - Overall, Columbus Marriott
Northwest- 2004
- Regional Customer Excellence Award, Columbus
Marriott Northwest — 2002
- Regional Customer Excellence Award, Cincinnati
Marriott North — 2003
- Regional Customer Excellence - Special Recognition, Columbus
Marriott Northwest- 2005
- Regional Customer Excellence - Special Recognition, Cincinnati
Airport Marriott - 2005
- Regional Leadership Excellence- Special Recognition, Cincinnati
Airport Marriott - 2005
- Regional Service & Relationship- Special Recognition,
Columbus Marriott Northwest- 2005
- Regional Financial Excellence, Chicago Marriott Northwest
- 2004
- Regional Food & Beverage Excellence, Cincinnati Marriott North, 2006
- Regional ESS Excellence, Columbus Marriott Northwest— 2006
- Regional ESS Excellence, Columbus Airport Marriott — 2006
- Regional ESS Excellence, Cincinnati Airport Marriott — 2006
- Regional ESS Special Recognition, Columbus Marriott Northwest—
2005
- Regional ESS Special Recognition, Cincinnati Marriott
North— 2005
- Regional ESS Best Overall Billing Satisfaction, Pittsburgh
Marriott North— 2005
- Regional AOS Most Engaged Associated, Cincinnati Airport Marriott, 2006
- Regional AOS Most Engaged Associated, Cincinnati Marriott North, 2006
- Regional Overall GSS, Pittsburgh Marriott North—
2005
- Regional Overall Service, Pittsburgh Marriott North—
2005
- Regional Problem Experienced, Pittsburgh Marriott North—
2005
- Regional In-Room Dining, Pittsburgh Marriott North—
2005
- Regional Extraordinary Meeting Planner Survey Results,
Cincinnati Marriott Northeast — 2000-2001
- Regional Extraordinary Meeting Planner Survey Results,
Cincinnati Marriott Northeast — 2000-2001
Embassy Suites Franchise Awards
- Total Quality Score (TQS)-Top 10% Award, Embassy
Suites Lexington, 2004
- Customer Really Matters (CRM) Scorecard Award, Embassy
Suites Lexington, 2004
- #1 Ranked Embassy in US based on Total Quality Score
(TQS), Embassy Suites Lexington, 2002
- Highest REVPAR Increase in US, Embassy Suites
Lexington, 2000
DoubleTree Guest Suites Franchise Awards
- Pride of Excellence Award, DoubleTree Guest
Suites-Cincinnati, 2001, 2005
Holiday Inn Franchise Awards
- Torchbearer Award for Excellence, Holiday Inn Cincinnati Airport - 1994-2000 (Seven Consecutive Torchbearer Awards), 2003, 2007
Among a group of three hotels that have won that many consecutive Torchbearers.
Among a group of 13 hotels total that have won that many consecutive awards.
- Torchbearer Award for Excellence, Holiday Inn Somerset - 2003
- General Manager of the Year, Holiday Inn Somerset- 2003
- Torchbearer Award, Holiday Inn Riverfront - 1997
- Quality Excellence Award, Holiday Inn Cincinnati
Airport - 1993, 2001, 2002, 2005, 2006
- Quality Excellence Award, Holiday Inn Dayton
Fairborn - 1999-2002, 2005, 2006
- Quality Excellence Award, Holiday Inn Somerset - 2000,2002
- Quality Excellence Award, Holiday Inn Cincinnati-Riverfront - 2000, 2003
- Quality Excellence Award, Holiday Inn Eastgate
- 1994-1997, 2000, 2002, 2003, 2005
Choice Hotels Franchise Awards
- Hotel of the Year, Quality Suites San Luis Obispo, 2002
Radisson Franchise Awards
- Pinnacle Award, Radisson Hotel Columbus Airport- 2000
- President's Award, Radisson Hotel Columbus Airport & Conference Center - 1991-2001
- President's Award, Radisson Suite Inn Palm Beach Airport - 1999
- President's Award, Radisson Hotel Lansing - 1998, 2001
- President's Award, Radisson Hotel and Suites Austin - 1998
- President's Award, Radisson Suite Resort on Sand Key- 2001
- Advocate's Award, Radisson Hotel Lansing - 2000
- Advocate's Award, Radisson Hotel Columbus Airport & Conference Center - 2000
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