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July 31, 2000
CINCINNATI, OH — July 31, 2000 - The Cincinnati Airport Marriott was named the “best hotel in overall product”
among all 47 full-service Marriott hotels in the Midwest region at the recent
Marriott Midwest Conference in St. Louis. The elegant hotel is managed by
Cincinnati-based Winegardner & Hammons, Inc.
The “overall product” award was based on Guest Satisfaction Surveys. It was
one of four prestigious awards that the Cincinnati Airport Marriott received at
the conference. The other three Midwest Marriott awards, which also were based
on Guest Satisfaction Surveys, were: “number one in upkeep of guest rooms”
(based on appearance and functionality) “number one in overall satisfaction with
lunch quality and service;” and “most friendly front desk.”
These four awards are the most recent in a series of impressive honors the
Cincinnati Airport Marriott has received since it opened last October. Earlier
this year, the hotel was rated in the top three nationally among all
full-service Marriott hotels located near airports in service, product quality
and guest satisfaction. It also received the prestigious “Marriott Performance
Excellence” award for 1999—an honor based on Guest Satisfaction Surveys that was
bestowed on only eight full-service Marriott hotels nationwide.
“The fact that we were able to open the hotel with such a high standard of
customer service has helped us distinguish ourselves as among Marriott’s premier
hotels,” says Bill Coughlin, general manager of the Cincinnati Airport Marriott.
Located at 2395 Progress Drive just ½ mile from the Cincinnati/Northern
Kentucky International Airport, the Cincinnati Airport Marriott features 14,000
square feet of flexible meeting space and 295 elegantly appointed guest rooms.
More than two hundred of the guest rooms are designated the “Room That Works®.”
These rooms are specially designed for the business traveler and are offered at
no extra charge. The rooms include a large console table and writing desk with
adjustable ergonomic chair, moveable desk light, two-line telephones, and a data
port.
Other amenities offered to guests of the Cincinnati Airport Marriott are a
business center, comprehensive in-house audiovisual services, indoor lap pool,
executive fitness center, the RiverCity Grille Restaurant and Lounge, and a
Concierge Level and Lounge.
MARRIOTT INTERNATIONAL, INC. (NYSE:MAR) is a leading worldwide
hospitality company with nearly 2,600 lodging properties in the United States
and 66 other countries and territories. Marriott International operates and
franchises hotels under the Marriott, JW Marriott, The Ritz-Carlton,
Renaissance, Residence Inn, Courtyard, TownePlace Suites, Fairfield Inn,
SpringHill Suites and Ramada International brand names; develops and operates
vacation ownership resorts under the Marriott Vacation Club International,
Horizons, The Ritz-Carlton Club and Marriott Grand Residence Club brands;
operates Marriott Executive Apartments; provides furnished corporate housing
through its Marriott ExecuStay division; and operates conference centers. The
company is headquartered in Washington, D.C., has approximately 129,000
employees, and was ranked as the lodging industry's most admired company and one
of the best places to work for by FORTUNE®. For more information or
reservations, please visit the web site at www.marriott.com.
Winegardner & Hammons, Inc., is a full-service hotel management company with a reputation for progressive and successful hospitality management. The WHI
owned/managed portfolio includes resorts, all-suite, extended-stay, full service
and conference center hotels in many diverse markets across the U.S. WHI
currently manages over 30 hotels in the U.S. For more information on WHI, visit www.whihotels.com.
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